Frequently Asked Questions
Discover everything you need to know about our handcrafted English stoneware.
Where is Burleigh Pottery manufactured?
Every piece of Burleigh pottery is handcrafted at the Middleport Pottery in Stoke-on-Trent, England, using traditional techniques that have been passed down since 1851.
Is Burleigh pottery dishwasher and microwave safe?
Yes, our high-quality stoneware is designed for modern living. It is safe for use in both the dishwasher and the microwave, though we recommend low temperatures and liquid detergents to preserve the glaze.
What is 'Tissue Transfer Printing'?
Tissue Transfer Printing is a unique, labor-intensive process where patterns are printed from hand-engraved copper rollers onto tissue paper, then applied to the clay by hand. This ensures no two pieces are exactly alike.
Do you ship internationally?
We offer global shipping to most countries. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
What is your return policy for fragile items?
We take great care in packaging, but if an item arrives damaged, please contact us within 14 days with a photo of the breakage for a full replacement or refund.
How can I tell if my Burleigh piece is authentic?
Authentic Burleigh pieces feature our distinct backstamp on the base, indicating the pattern name and the 'Made in England' seal of quality.